Password Reset

Password Resets are the leading source of service desk calls. Password Reset is a self service password reset tool that empowers end users to control and reset personal passwords without calling the help desk. Password Reset delivers instant benefits to all parts of the organisation.

Download a Free Trial of Password Reset

Password Reset removes the burden of password resets from the service desk allowing staff to focus on improved quality of service and problems that require expertise and skill. End users can reset personal passwords by correctly answering a series of private questions. Remote employees with access to a web browser can reset forgotten passwords without outside assistance. The entire process is quick and simple requiring only a few minutes. By eliminating downtime, delays, and frustration associated with help desk calls, employees get back to work with minimal disruption or delay.

Password Reset Data Sheet

Password Reset Screen Shots

Password Reset can be configured to integrate with Help Desk via the included Operator Module ensuring highly secure end-user verification when a call is received via the Help Desk.  The Operator Module also provides direct integration into LANDesk® Management Suite via the LANDesk® management Console.

Password Reset delivers rapid Return on Investment by ensuring rapid coverage of the user environment through User Registration Prompting and also publishes the Return on Investment that has been achieved through clear and concise activity history and the built-in ROI Dashboard.

Appropriate for all sizes of organisations, Password Reset consistently demonstrates the same security, reliability and ease of use across all environments.

Powerful tools at your fingertips mean fewer calls, increased ROI, and a more effective service team.

Verismic Solutions:

• Power Manager
• Integration Launcher
• Password Reset
• Archive Analytics
• AdGroups

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NetworkD is the number one provider of Infrastructure Management Software and Business Process Solutions - designed and delivered on a global platform. NetworkD specialises in LANDesk® implementation, Custom Development, Software Packaging and other IT Systems Management consulting services. The NetworkD team of Desktop Management and Service Desk experts can work with you to develop a comprehensive strategy for your IT Service Management project. Contact us for LANDesk® product and professional services pricing.