Achieve rapid ROI by extending LANDesk Management Suite®, Novell ZENworks®, Altiris®, or Microsoft SMS® capabilities seamlessly to the Service Desk. Track support activities, record full audit trails, and report on savings made by support from the front line.
On average 30% of calls to the Help Desk are password related. iControl for Windows™ is a self service password reset application that empowers end users to control and reset personal passwords without calling the Help Desk.
Bring 'The Power of History' to yourLANDesk® Solution. By integrating advanced historical tracking, trend analysis, and ROI reporting for the major LANDesk® components. iRecall™ is the essential companion to any LANDesk® implementation.