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Password Resets are the leading source
of service desk calls. iControl for Windows™ is a self
service password reset tool that empowers end users to control
and reset personal passwords without calling the help desk.
NetworkD iControl for Windows™ delivers instant benefits
to all parts of the organisation.
Free Trial Download
iControl for Windows™
removes the burden of password resets from the service desk
allowing staff to focus on improved quality of service and
problems that require expertise and skill. End users can reset
personal passwords by correctly answering a series of private
questions. Remote employees with access to a web browser can
reset forgotten passwords without outside assistance. The
entire process is quick and simple requiring only a few minutes
time. By eliminating downtime, delays, and frustration associated
with help desk calls, employees get back to work with minimal
disruption or delay.
iControl
for Windows™ Data Sheet
iControl
for Windows™
Screen Shots
iControl for Windows™ can be configured to integrate with Help Desk via the included Operator Module ensuring highly secure end-user verification when a call is received via the Help Desk. The Operator Module also provides direct integration into LANDesk® Management Suite via the LANDesk® management Console.
iControl for Windows™ delivers rapid Return on Investment by ensuring rapid coverage of the user environment through User Registration Prompting and also publishes the Return on Investment that has been achieved through clear and concise activity history and the built-in ROI Dashboard.
Appropriate for all sizes of organizations, iControl for Windows™ consistently demonstrates the same security, reliability and ease of use across all environments.
Powerful tools at your fingertips
mean fewer calls, increased ROI, and a more effective service
team.
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NetworkD is the number one provider of Infrastructure Management Software and Business Process Solutions - designed and delivered on a global platform. NetworkD specialises in LANDesk® implementation, Custom Development, Software Packaging and other IT Systems Management consulting services. The NetworkD team of Desktop Management and Service Desk experts can work with you to develop a comprehensive strategy for your IT Service Management project. Contact us for LANDesk® product and professional services pricing. |
