| Systems Management Operational Assessments™ are designed to identify the effectiveness of Systems Management processes currently in use.
Utilising a multi-faceted methodology that evaluates all components of the IT organisation, the NetworkD Systems Management Operational Assessment™ provides a clear, concise picture of where you stand and a solid route to where you aspire to be.
Systems Management Operational Assessments™ begin with the verification of the integrity of your Desktop Management Solution. This includes a high-level health check of the physical system identifying any key failures of the functionality.
The assessment process also involves process related interviews with key staff members currently responsible for: First Line Call Resolution, Application Management, Security Management, Operating System Management and Systems Management Administration.
Information and material gathered relating to both functionality, associated processes, and usage will be analysed and measured against a combination of NetworkD and industry standards. The result of this analysis is a comprehensive report and associated presentation detailing key process failures and successes along with recommendations for functionality and process improvement.
Streamline and optimise your IT operations and ensure the ongoing success of your overall desktop strategy. Contact us today for a more information or a quote on our Operational Assessments™.
NetworkD is the number one provider of Infrastructure Management Software and Business Process Solutions - designed and delivered on a global platform. NetworkD specialises in LANDesk® implementation, Custom Development, Software Packaging and other IT Systems Management consulting services. The NetworkD team of Desktop Management and Service Desk experts can work with you to develop a comprehensive strategy for your IT Service Management project. Contact us for LANDesk® product and professional services pricing.
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