Whichever systems management tool is used within your environment, having an optimised packaging solution for distributable software using a Best of Breed MSI format is pivotal toward achieving a level of maturity in line with your defined business objectives. Whether the requirement is to safely deploy applications en-masse across large and distributed environments or simply supporting the service desk with regard to enhancing capability with first line call closure for requested and authorised applications; the concept of having a reliable, high-value, high-quality packaging solution is critical.
The risk associated with NOT meeting the requirements associated with conflict free packaging is directly related to failure in receiving benefits. Subsequently this has a direct impact on ‘Systems Management Maturity'.
The process for meeting all packaging needs within any environment should not be under-stated, this requirement often involves variations based on different end-user requirements, differing business unit requirements and varying end-system configuration. Add to this repeated re-works and testing of the created packages and it is easily identified that building this solution ‘in-house’ is often expensive and difficult to create.
Q: How do you develop software packages that are conflict free, robust & reliable whilst avoiding common packaging pitfalls
A: The NetworkD ‘Infrastructure Management Services’ (IMS) mission statement:
"A unique combination of Desktop Management best practices, leading edge technology and a scalable resource model with international delivery expertise focused to deliver improved services at a lower cost"
NetworkD IMS offers a high-quality, highly competitive packaging interface with our client base in order to meet the needs of large and small organizations alike. We recognise that regardless of the size of the organisation, the concept of ‘packaging’ remains a requirement often differing by numbers only. The NetworkD IMS packaging team consists of a structured group of engineers whose values are fully in line with other areas of the NetworkD core business. With many years of Best of Breed packaging experience, we combine the efficiency and expertise of a specialist global software packaging team with the responsiveness of on-site consultants.
Best Practices
- We make a point of recognising precisely what ‘Best Practices’ in this area represent and integrate them into our model
Knowledge and Capability
- Comprehensive Windows Installer knowledge and capability
Resource Capability
- Highly experienced resources resulting in delivery being completed in the most cost efficient manner
Exploited Toolsets
- Best of Breed packaging toolset AND systems management toolset for all levels of testing / QA
Global ‘Fully Hierarchical’ Model
- Globally managed by NetworkD IMS Directors
- Client interface with local NetworkD Product Managers
Contact us for more information about our packaging services.
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NetworkD is the number one provider of Infrastructure Management Software and Business Process Solutions - designed and delivered on a global platform. NetworkD specializes in LANDesk® implementation, Custom Development, Software Packaging and other IT Systems Management consulting services. The NetworkD team of Desktop Management and Service Desk experts can work with you to develop a comprehensive strategy for your IT Service Management project. Contact us for LANDesk® product and professional services pricing.
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