Whether you manually install or remotely distribute software within your environment, Sparxent Active Control can help you both simplify and streamline that process. Our Software Packaging Service can influence many areas of your IT Service Management including:

• The reduction of software related helpdesk calls
• Direct reduction of call escalation by empowering your first line staff to deploy software
• Consistent, stable and centrally managed deployment of your approved software
• Mitigating the risk of installing badly prepared and unstable software.

Webcast Benefits include:

• Full visibility of your options to achieve successful Software Distribution within your organisation
• Increase first line call closure through enablement of first line support staff.
• Gain a measured reduction in call escalation
• Tips and structured advice with Software Distribution methodology

Register for Webcast:
February 9th 2010
2.00pm GMT